Refunds can be requested within the first 15 days of your purchase. To complete your refund, you must produce a receipt or proof of purchase.

BOOKS

No refund will be provided once books and magazines have been purchased.

LECTURES

If you are unable to attend the lecture series for any reason, no refund will be provided once payment is made. If we cancel the lecture/session, a full refund will be issued.

Late or Missing Refunds

If you haven’t received your refund yet, you should first contact your credit card company, as it may take some time before your refund is officially posted.

Then contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at [email protected].

Gifts

If you are the receiver of a gift, it will not be eligible for cancellation or refund.

If you are the gift giver, the regular cancellation and refund policy will apply.

Shipping

To return your product, you should mail it to:

B/3 Devi Chambers,
23/5 Bund Garden Road,
Pune, MH, 411001, India.

You are responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. If a refund is issued, return shipping costs will be deducted.

The time required for exchanged products to reach you may vary depending on your location.

If you are returning an expensive item, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.

*This may differ due to unforeseen circumstances.

Payments

Full payment must be made to confirm bookings before commencement of services. Management reserves the right to decide the payment amount based on service type and timing.

Cancellations

For cancellation of tours or travel services, written notification is required.

Cancellation charges for travel (air/train/bus) will be as per actual costs.

The following cancellation charges apply for tours:

For 1 Day Tours

• 7 days prior to departure: 10% of tour cost
• 2 days prior to departure: 20% of tour cost
• Less than 2 days prior or no show: No refund

For Outstation Tours (More Than 1 Day)

• 28 days prior to departure: 10% of tour cost
• 14 days prior to departure: 25% of tour cost
• 7 days prior to departure: 50% of tour cost
• Less than 7 days prior or no show: No refund

Note: Written cancellations are accepted only on working days (Monday–Friday). Requests sent on weekends will be processed on the next working day.

If cancellation occurs after the trip has started, refunds will be limited and depend on recoverable amounts from vendors such as hotels and contractors.

No refund will be provided for unused hotel stays, transport, or missed meals.